Purchasing your debris chute system for you next project is a relief to many project managers. It’s one check off the list and they can now prepare for demolition.
We have a series of installation videos on our website and working with our 24/7 virtual chute installation support is easy. FAQ’s arise from customers and compiled a list of answers to some of those common questions for you below:
For this reason, ensure that the construction chute column is installed correctly otherwise this can be dangerous to the team working onsite. If not installed correctly or modifications are made, you risk all or part of the debris chute column falling down.
You are dumping from a 5 floor building and you need to remove trash from every floor. Your only option is to put the dumpster 5ft away. You’ve installed the chute, made modifications, and asked us for an evaluation.
1) Firstly, the construction trash chute columns are currently installed as one, continuous line. Secondly, break them into two lines that each attach to each of the two anchors. This is the reason why you have two anchors for your system.
- One line will be from the anchor at the 4th floor down to the hopper on the 2nd floor.
- The next line of chutes will be from the chute underneath the 2nd floor hopper down to the garbage bin.
See below on how to create your two lines of debris chutes:
2) You currently do not have the two chute lines properly attached to the anchors. Your team modified the top anchor with a black attachment piece. In doing this, they have put the weight of all of the chutes on the ends of the anchor. This creates a risk of the chutes falling down. See below on how to connect the top of each chute line to the anchors:
- You need to attach the chute below the 4th floor hopper to the anchor as shown in the video
- You need to attach the chute below the 2nd floor hopper to the anchor as shown in the video
How to Move Forward:
3) The hoppers at the 1st, 2nd, and 4th floor hoppers are not installed correctly. The 3rd floor hopper is set up correctly. See below on how to install the hoppers:
- The 4th floor hopper needs to sit inside of the chute directly underneath it. You need to remove the black square frame you have in misplaces all of the weight of the entire column and is a hazard.
- The 2nd floor hopper needs to be attached to the chute above it and just sitting inside the chute below it. It should not be attached to the 2nd floor anchor or the chute below it via chain.
Because the garbage bin is not directly underneath the column, you cannot use a hopper on the first floor as part of the existing column. As is, the angle is too sharp from the 1st floor down to the garbage bin. Debris thrown from the 4th floor will impact the column bend and puncture through.
In order to put a hopper on the first floor, you will need to create a new column next to the existing one that goes directly into the garbage bin.
- Secure the 1st floor hopper to the framing behind it. It is too far away from the building and not usable for your team. We recommend purchasing 3-4 more chutes to add to the new column. The 3-4 additional chutes will allow you to shorten the links by 4 links and double reinforce the bend in the column.
The column can be curved like a slide but in your case, this would need to begin on the 2nd floor. If you wanted to put a hopper on the 1st floor in one column, the debris chute column would need to be directly straight down without any bends in the column.
Please check again if it’s possible to move the garbage bin directly underneath the column. If you are able to, you can remove the 1st floor hopper and you’ll have enough chutes. In this case, you’ll save money and prevent any damage to your column.
Undoubtedly, we’ll work with you to provide custom direction whether it’s your first time installing a trash chute or whether you’re a seasoned chute installer. We want you to feel confident that what you are buying will work for any scenario. Preserve the life of your chute column by working with our team and installing your debris chute system today!
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We are all looking for a solution when we need help. There’s no better feeling than knowing that there is someone there to answer our questions and provide the support we need. We want to be able to talk to someone who understands our needs and can help us find the right solution.
24/7 support is available by phone, chat, email and live-chat on our website. Addionally, virtual chute installation support is easy and you’ll be able to connect with our team via chat when you need. Our team is always happy to help with any issue you may have with your account.
Proudly Promoting a Customer Satisfaction Rate of 100%
This section is about how one company has been able to promote their customer satisfaction rate of 100%.
A company can be confident that it is providing a quality product if it has a 100% customer satisfaction rate. One way to promote this is by using social media. A company can post on their Facebook page, Twitter, or Instagram account with the caption “We are proud to have a 100% customer satisfaction rate.” This will allow them to show potential customers that they are proud of the work they do and that the company values their customers.
We are proud to say that we have a 100% customer satisfaction rate. We make sure that our customers are happy with the work that we do for them. Each project. they come back to us time and time again.
Ensuring Our Customers are 100% Satisfied Means We’ll Be There for You Anytime
Obviously, we know that our customers are the most important thing to us. We will always be there for you, anytime you need us.
When we say we’ll be there for you anytime, we mean it! We’re available 24/7 and 365 days a year. Of course you call or email us at any time of day or night, and we’ll get back to you as soon as possible. When you need us, we’ll be there and ensure that virtual chute installation support is easy and frustration-free.